Syllabus Detail
- Etiquette when using an ICT system. 11 ATAR, 12 GEN
What is Etiquette?
- Etiquette is the customary code of conduct and use of polite behaviour in society, or when among other people
- Etiquette is generally second-nature to us, it's what causes us to act polite and civilized
- It is important to have etiquette in our civilization in order for us to respect each other
Why is it important to ICT?
- Etiquette is an integral part of any society; even online communities
- Community rules and guidelines vary throughout the web but generally all follow basic etiquette
- It is impotant to have a functioning, healthy online community to ensure the community can flourish
- An example of etiquette in IT can also refer to workplace etiquette
- Work places often have expected rules and codes of conduct
- This often includes the way we talk and interact with one another
- Using our "please and thank you's" often lifts morality, which in turn boosts productivity
- This practice works in the same in ICT Systems
- The better we're treated, the more inclined we are to help someone, or build something, etc.
What are some examples of etiquette in ICT?
- Using approprite language
- Formal writing when required
- Avoiding offensive language such as curse words
- Using capitalisation appropriately (we tend to read caps-lock sentences as SHOUTING)
- Using manners and being polite towards other users
- When on online communities such as forums:
- Making posts that are on-topic
- Not posting material that is against the community guidelines
- As a basic rule of thumb:
- If you wouldn't say it in real life, don't say it on the Internet!
Further Research
- Email Etiquette (Netiquette) by Griffith University here
- Net Etiquette Guideliens by Flinders University here
Step 6 - Worksheet and Practice (yet to be added)
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